Privacy Policy

Khula Technologies Privacy Policy

Effective Date: November 2025
Last Updated: November 2025

1. Introduction

Welcome to Khula Technologies (Pty) Ltd (“Khula”, “we”, “us”, or “our”).
We respect your privacy and are committed to protecting your personal information in accordance with applicable data protection laws, including South Africa’s Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR), where applicable.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, engage our services, or interact with us through any digital or offline platform.

2. Information We Collect

We may collect and process the following types of information:

2.1 Personal Information

Full name, contact details (email, phone number, address)
Company name, role or position
Identification or registration details (where required by law)
Payment and billing information (when making purchases or receiving services)

2.2 Technical Information

IP address, browser type, device information
Cookies and analytics data related to website usage
Geographic location (approximate)

2.3 Project or Service Data

Files, data, or materials shared as part of consulting or technical engagements
Information relating to automation, AI, or integration projects conducted by Khula

3. How We Use Your Information

We use personal and technical information for the following purposes:

To provide and manage our services and solutions
To communicate with clients, partners, and prospective customers
To improve our products, website, and service offerings
To send updates, newsletters, or marketing content (only with your consent)
To comply with legal, tax, and regulatory obligations

We do not sell or rent personal data to third parties.

4. Data Storage and Security

We use secure cloud-based platforms and encryption protocols to ensure your data is stored safely.
Access to personal data is strictly limited to authorized Khula staff and trusted service providers who are bound by confidentiality and data-protection obligations.

5. Cookies and Tracking

Our website may use cookies and analytics tools to enhance your browsing experience.
You can choose to disable cookies in your browser settings, although this may affect some website functionalities.

6. Sharing of Information

We may share your information only when:

Required by law or regulatory authorities
Engaging third-party service providers (e.g., IT hosting, payment processors) under strict confidentiality
Collaborating with project partners or subcontractors with your prior consent

7. International Data Transfers

If we transfer your personal information outside of South Africa or your country of residence, we will ensure adequate protection measures are in place in line with POPIA and GDPR standards.

8. Your Rights

Under POPIA and GDPR, you have the right to:

Access, correct, or update your personal information
Withdraw consent for marketing or data processing
Request deletion (“right to be forgotten”)
Object to or restrict processing under certain circumstances

Requests can be sent to info@khulatechnologies.com.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law.

10. Links to Third-Party Sites

Our website may include links to other websites. Khula is not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies separately.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date.

12. Contact Us

For any questions or privacy-related concerns, please contact us at:

Khula Technologies (Pty) Ltd
Email: info@khulatechnologies.com
Website: www.khulatechnologies.com
Physical Address: Private Bag, Mbabane H100, Eswatini